The customer’s right of revocation

Customers have the right to revoke this contract within fourteen days without stating any reasons for this.
The revocation deadline shall be fourteen days from the day on which the customer, or a third party nominated by it, who is not the carrier, has taken possession of the goods.
In order to exercise the right of revocation the customer must inform
Dom-Information Trier
Liebfrauenstraße 12
D-54290 Trier
Email: info(at)dominformation.de
Fax: +49(0)6 5197 90 79-9
by means of a clear statement (e.g. a letter sent by post, fax or email) concerning the decision to revoke this contract. The customer can use the attached sample withdrawal form, however this is not stipulated.

 
Consequences of revocation

If the customer revokes this contract, Dom-Information has to repay all payments that Dom-Information received from the customer, including the delivery costs, immediately and at the latest within fourteen days from the date the notification of the revocation of this contract has been received by Dom-Information. Dom-Information uses the means of payment for the reimbursement which was used for the original transaction.
Dom-Information may refuse to repay until the goods have arrived at Dom-Information or until the customer has provided proof that the goods have been returned, whichever is the earlier.
The customer must return or hand over the goods to Dom-Information immediately and at any event no later than fourteen days from the day on which the revocation of this contract took place. The deadline has been observed if the goods have been dispatched before the expiry of the deadline of fourteen days.
Dom-Information shall bear the costs of the return shipment of the goods.


End of the information about the rights of revocation


Sample withdrawal form


(If you want to revoke this contract, then please fill in this form and send it back to us.)
To:
Dom-Information Trier
Liebfrauenstraße 12
D-54290 Trier
Email: info(at)dominformation.de
Fax: +49 (0) 651 9790 79-9
I I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)
.......................................................................................
Ordered on (*)/received on (*)
 ........................................................................................
Name of the consumer(s)
........................................................................................

Address of the consumer(s)
 ........................................................................................
Address of the consumer(s) (only if this is communicated on paper)
 
Date
 
(*) delete as appropriate