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Those with impairments are invited to come to attend Mass and to visit Trier Cathedral.

The nave and side aisles, the cloister, and the Cathedral Information are accessible without steps. But the Holy Robe Chapel and the Cathedral Treasury are accessible only via the pilgrims’ stairs with several steps. Only during the times of the Holy Robe Days is an assistance service available to overcome these steps. The crypts can also be reached only by several steps down. No assistance service is available for these crypts.

The southwest door of the Cathedral, opened during the warm season, has a wide automatic glass door, affording entry without problem. The door to the cloister does not open automatically and must be opened by someone for wheelchair access. In the winter, the northwest door is open instead of the southwest door; the NW door has 2 revolving doors inside and a glass door which can be opened from the inside specifically for wheelchairs and strollers/baby carriages.

Tours for groups with vision and mobility disabilities can book tours through the Cathedral Information. Those with a severe disability ID pay reduced prices for individual tours at 2:00 p.m., also for admission to the Cathedral Treasury.

The Cathedral Information, foyer, and media room are freely accessible and certified by the travel guide www.portaliberitas.de. The Cathedral film is shown on request in the Cathedral Information; it shows, among other things, areas otherwise not accessible at all for visitors.

The handicapped restroom is located in the foyer of the Cathedral Information.

The excavations under the Cathedral Information are not freely accessible.